Terms of service

1. Acceptance of Terms

Welcome to Cohinoor & Co. ("Cohinoor & Co.," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the website located at www.cohinoorco.com (the "Site"), as well as any services, appointments, consultations, communications, and interactions offered through the Site.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you should discontinue use of the Site immediately.

2. Ownership and Intellectual Property Rights

All content available on the Site, including but not limited to:

  • Jewelry designs

  • Product images and photography

  • Logos and trademarks

  • Text, graphics, videos, and artwork

  • Website design and functionality

  • Marketing materials and visual assets

is owned by or licensed to Cohinoor & Co. and is protected under applicable intellectual property, trademark, copyright, and other proprietary rights laws.

The name "Cohinoor & Co.," associated logos, branding elements, and proprietary designs may not be copied, reproduced, distributed, modified, displayed, published, or otherwise used without our prior written consent.

Unauthorized use of any Site content may result in legal action.

3. Permitted Use

You are granted a limited, non-exclusive, revocable license to access and use the Site solely for personal, informational, and non-commercial purposes.

You agree not to:

  • Use the Site for unlawful purposes;

  • Misrepresent your identity or affiliation;

  • Submit false or misleading information;

  • Interfere with the operation or security of the Site;

  • Attempt unauthorized access to any portion of the Site or related systems;

  • Copy, scrape, reproduce, distribute, or commercially exploit Site content without authorization;

  • Use automated technologies, bots, or data-mining tools to access Site content.

We reserve the right to suspend or terminate access to any user who violates these Terms.

4. Product Information and Availability

We strive to present accurate information regarding our collections, products, services, and pricing. However, errors, omissions, or inaccuracies may occasionally occur.

Accordingly:

  • Product images are for illustrative purposes only;

  • Colors, gemstones, metals, and materials may appear differently depending on device settings;

  • Product specifications may vary slightly from images displayed;

  • Availability is subject to change without notice;

  • Pricing may be corrected at any time in the event of an error.

Nothing on the Site constitutes a binding offer to sell.

5. Custom Jewelry and Special Orders

Custom-designed, made-to-order, personalized, engraved, altered, or specially commissioned pieces are unique creations.

Unless otherwise required by law:

  • Custom and personalized items are final sale;

  • Deposits for custom projects may be non-refundable;

  • Production timelines are estimates and not guarantees;

  • Design modifications requested after approval may result in additional charges and revised delivery timelines.

6. Appointments and Consultations

The Site may permit users to request appointments, consultations, or showroom visits.

By scheduling an appointment, you agree to:

  • Provide accurate and complete information;

  • Attend scheduled appointments promptly;

  • Notify us as soon as reasonably possible if you need to reschedule or cancel.

Appointment requests do not guarantee availability and remain subject to confirmation by Cohinoor & Co.

We reserve the right to refuse, reschedule, or cancel appointments at our discretion.

7. Third-Party Websites and Services

The Site may contain links to third-party websites, applications, or platforms, including social media services.

These links are provided solely for convenience.

Cohinoor & Co. does not own, control, endorse, or assume responsibility for any third-party content, products, services, privacy practices, or terms of use. Accessing third-party websites is done entirely at your own risk.

8. Disclaimer of Warranties

The Site and all content, products, services, and information provided through it are offered on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Cohinoor & Co. disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

  • Merchantability;

  • Fitness for a particular purpose;

  • Accuracy or completeness of information;

  • Non-infringement;

  • Continuous or uninterrupted availability.

We do not warrant that the Site will be error-free, secure, or free from viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Cohinoor & Co., its owners, officers, employees, affiliates, representatives, and agents shall not be liable for any:

  • Indirect damages;

  • Incidental damages;

  • Consequential damages;

  • Special damages;

  • Punitive damages;

  • Loss of profits;

  • Loss of business opportunities;

  • Loss of data;

arising from or relating to:

  • Use of or inability to use the Site;

  • Reliance on Site content;

  • Errors or omissions;

  • Service interruptions;

  • Unauthorized access to information.

Your sole remedy for dissatisfaction with the Site is to discontinue use.

10. Indemnification

You agree to defend, indemnify, and hold harmless Cohinoor & Co., its owners, officers, directors, employees, affiliates, contractors, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of:

  • Your use of the Site;

  • Your violation of these Terms;

  • Your infringement of any third-party rights;

  • Any unlawful conduct related to your use of the Site.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Site, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.

12. Modifications to Terms

We reserve the right to revise, modify, or update these Terms at any time without prior notice.

Changes become effective upon posting to the Site.

Your continued use of the Site following any modification constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or the Site shall be exclusively resolved in the state or federal courts located in Fulton County, Georgia.

You consent to the personal jurisdiction and venue of such courts.

14. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions regarding these Terms of Service, please contact:

Cohinoor & Co.
3078 Roswell Road NE, Suites 202 & 203
Atlanta, Georgia 30305, United States

Email: support@cohinoorco.com
Phone: (404) 804-6508
Website: www.cohinoorco.com