Cohinoor & Co. ("Cohinoor & Co.," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you visit our website, use our services, communicate with us, visit our showroom, attend our events, or otherwise interact with our brand.
By accessing or using our website located at www.cohinoorco.com (the "Site"), you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
We may collect information that identifies, relates to, describes, or could reasonably be associated with an individual ("Personal Information").
A. Information You Provide Directly
We may collect Personal Information that you voluntarily provide, including:
Full name
Email address
Telephone number
Mailing address
Appointment booking details
Jewelry preferences and purchasing interests
Communications, inquiries, and correspondence with us
Information submitted through forms, surveys, consultations, or event registrations
Any other information you choose to provide
B. Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
IP address
Browser type and version
Device identifiers
Operating system
Referring website information
Pages viewed and navigation paths
Date and time of visits
Session duration
Clickstream and usage data
Approximate geographic location
C. Cookies and Similar Technologies
We use cookies, pixels, tags, and similar technologies to collect information regarding your interaction with our Site and improve your browsing experience.
D. Social Media and Public Information
If you engage with us through social media platforms, we may receive information made publicly available through your profile, including:
Username or profile handle
Public profile information
Likes, comments, shares, and engagement data
Content you tag or mention us in
Such information is governed by the privacy policies of the respective social media platforms.
We may use your Personal Information for legitimate business purposes, including to:
Respond to inquiries and customer service requests
Schedule and manage appointments
Provide personalized consultations and showroom experiences
Process transactions and fulfill requests
Send marketing communications, invitations, and updates (where permitted by law)
Improve our Site, products, and services
Analyze website usage and customer engagement
Maintain security and prevent fraud
Comply with legal obligations
Enforce our terms, policies, and contractual rights
Where required by applicable law, we process Personal Information based on one or more of the following legal grounds:
Your consent
Performance of a contract or requested service
Compliance with legal obligations
Our legitimate business interests, provided such interests do not override your rights and freedoms
We do not sell or rent your Personal Information.
We may disclose Personal Information to trusted third parties as necessary to operate our business, including:
Website hosting providers
Analytics providers
Customer relationship management (CRM) platforms
Appointment scheduling services
Marketing and communications providers
Payment processors
Professional advisors, including attorneys and accountants
Government authorities, regulators, or law enforcement when required by law
All third-party service providers are expected to maintain appropriate confidentiality and security measures.
We retain Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Subject to applicable law, you may have the right to:
Request access to Personal Information we maintain about you
Request correction of inaccurate information
Request deletion of your Personal Information
Request restriction of certain processing activities
Object to certain uses of your information
Withdraw consent where processing is based on consent
Opt out of marketing communications
To exercise any of these rights, please contact us using the information provided below.
We may verify your identity before fulfilling any request.
If you subscribe to our marketing communications, we may send newsletters, event invitations, promotional offers, and updates regarding our collections and services.
You may opt out of marketing communications at any time by:
Clicking the "unsubscribe" link included in our emails; or
Contacting us directly using the contact information below.
Please note that transactional or service-related communications may still be sent even if you opt out of marketing messages.
Our Site uses cookies and analytics tools, including Google Analytics and similar technologies, to:
Understand visitor behavior
Improve website performance
Personalize user experiences
Measure marketing effectiveness
Most browsers allow you to control or disable cookies through their settings. Disabling cookies may limit certain functionality of the Site.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
The Site is not directed toward children under the age of 13, and we do not knowingly collect Personal Information from children.
If we become aware that Personal Information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.
Our business is operated from the United States.
If you access our Site from outside the United States, you understand and agree that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such third parties.
We encourage users to review the privacy policies of any external websites they visit.
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the Site following any changes constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Cohinoor & Co.
3078 Roswell Road NE, Suites 202 & 203
Atlanta, Georgia 30305, United States
Email: contact@cohinoorco.com
Phone: (404) 804-6508
Website: www.cohinoorco.com